Virgin Holidays Kupongkoder, rabattkoder September 2022

I have booked 5 holidays with VH via their store and can’t fault them. Knowledgeable and helpful, good selection of holidays. I guess once you’ve experienced good service, you go back and I will do so again. I also prefer to fly Virgin Atlantic when I can so I’m a satisfied customer!

Had a great experience booking our recent trip to New York. Lucy Hudson from the Solihull branch was amazing from start to finish. She answered all my queries leading up to our trip and nothing was too much trouble. 5 Stars

I have traveled with Virgin on 2 holidays now and have great experiences, hotels and transfers have been perfect, booking was easy, my only complaint would be the flight attendants, they are not as attentive and friendly as other airlines but it hasn't put me off booking with them again. I have always booked my holidays directly online as I used to work in travel and like to take my time researching and looking for the best destination, hotel and price. I recently visited their store in Kensington High Street and WOW i was very impressed, great ambiance and experience with extremely knowledgeable staff, one member in particular was Daniel, based on this experience I will be looking for my holidays at home and booking them in the store. Thank you Virgin Holidays!

I was having difficulty booking online, online chat with Mike Williams, he rang me and went through the whole booking procedure with me. very helpful, and knowledgable, a credit to customer service. If the holiday in April 2018, lives up to the experience so far, it will be fantastic.Thank you Mike for all your help

Just wanted to leave a quick review for Samantha Shaw in Customer Services, I called today to look at changing my holiday dates to Florida until next year as it looks like May this year will not be possible. The travel industry and particularly the advisors on the end of the phone have had a difficult time these past 12 months but Sam did not just pay lip service and give me a price for next year (which is waaaaay increased) but took the time to look how we could bring the price down whilst not taking away the (delayed) excitment of the holiday itself. She sent me an email, extended my decision making time and asked me to email her and she will call back rather than waiting on the line. She was amazing and a credit to Virgin Holidays, I do not even mind paying more as the travel industy gets back on its feet when you get service like this... bravo

Booked with Wednesbury Virgin store, trip to Orlando, Florida, stayed in the Disney sports resorts. Couldn’t of had a more helpful input from the travel agents, I will certainly be returning for my next holiday and would highly recommend this store for future bookings.

Edit to my below Review - Virgin Holidays did eventually refund me my deposit in full and i am grateful for that. I still find it rude that they did not give me any method to contact them during the below period, and hence they lose a star for that, but in the end they made good and for that i am grateful.Due to pay my balance today on a 8k family holiday to Florida in July out of London Gatwick. I have paid 875 pounds deposit so far (luckily no more),but I cannot get hold of the company to discuss options on travel and it still says that the holiday is going ahead as planned...….. not sure how with no flights from Gatwick anymore? I contacted them 6 days ago to discuss options, but so far not even an email acknowledgment of the request. There is no way I am paying them a pound more towards the holiday, which doesn't look like it will go ahead, and with the reviews on here I am certainly not going to see if I can pay it and then get a refund. What with the additional costs I can see me losing well over a thousand pounds to this diabolical excuse of a company. I have always used TUI in the past and have been happy with them, but I used Virgin holidays this year as it "appeared" to be a better perceived company...….how wrong I was. There is no excuse for poor customer service at any time, especially when they are fighting for their future....this is the time to be the best....not the worst at what you do. Sort it out Virgin Holidays or you will lose your entire customer base...

Ive booked with Virgin a couple of times now, and have had very pleasant experiences. We recently had to change our holiday due to Covid-19. With the help of one of their members of staff was able to move to 2022 with ease. Will continue to use in future.Also loved the honeymoon service they offer, with the link for those looking to donate to it.

Absolutely fantastic service yet again by virgin holidays. Had to move our dream holiday to Orlando. Spoke to Neil Mackie on the phone and he was amazing! He moved our holiday to the new dates for next year and added on our extras for us. He did this extremely efficiently and at the same time, he had a laugh with us and really cheered us up, he is an asset to Virgin Holidays l.

Have travelled with them twice in the past and had a great experience. Sadly, due to Covid, my trip tomorrow has been cancelled but I've already received a full refund.Admittedly, it was a little awkward contacting them initially (I found WhatsApp worked well) but once lines of communication were open, the refund was sorting quickly by a helpful and friendly person.