Peacocks Kupongkoder, rabattkoder Februari 2023

In the armagh store this morning. Manager not helpful at all. Her colleague Edith went out of her way to help me any way she could. If everyone in the armagh store gave the customer service edith did they would be getting 5 star reviews instead of 3 star. Managers and staff need to trained on how to greet customers and interact with them. Maybe edith could train them.

Edit: I changed my rating from one star to 3 as I finally got a reply from peacocks. They issued a refund saying that my package may have been lost in transit. Wish I read the reviews before I purchased anything.I ordered some clothes online on the 24th of April and they still have not arrived. The tracking no longer works on the website and the one through hermes shows it still has not reached them. I expect some delays but this is rediculous.

Just to try and explain the refund policy a little better and so people may understand the reason why peacocks and many other retailers (primark were one of the first) have had to become strict on it.Originally we offered a 30 day full refund or exchange policy with your receipt (14 days for sale items) If you never had your receipt but wanted to exchange for goods to the value or above that was fine too although if it had gone down in price then that would be the price we would use (you may have paid £16 the week before but without a receipt we don’t know that). Then we stopped Offering this and here’s one of the main reasons why..ShopliftersSo here’s the scenario and it used to happen all the time (before this new policy) shoplifter takes a bunch of clothes, nothing in particular really and and maybe sells them on for a fraction of the price or goes to another store and exchanges the stolen clothes without a receipt and gets something they actually want. Just because something has the tag on and is in its original condition does still not mean it’s been paid for.New policy 14 days return or exchange with a receipt. It stops the stolen items being returned and exchanged. Now to Christmas receipts..The receipt was extended beginning of November. The policy was printed at the bottom of the receipt like our normal one too it was just extra long.You had your original 14 days for a full refund and then till the 6th January (today) for an exchange only, as long as you had your receipt. If it was a present for someone then we did gift receipts too.Last but not least Internet returns/returns code..the Bain of our lives but has to be done. Here goes..Any order made online but not suitable can be brought back to store You must log into your account and very quickly request a return by ticking the boxes of the items you want to return, submit and then you get your code (and also an extended 14 days to return once requested), jot it down and come return your items but bring along your invoice too. PAYPAL orders are exchange only or you have to send the items back through post (still get your returns codes either way) .Thats not just our policy it’s across the board with most retailers.Clothes from online don’t get sent back to the warehouse when you bring them in store, we sell them on and this is there way of keeping track of why we have the extra stock.I really hope I have somewhat explained why we do and have had to do what we do. This was to try and help those who may not have been given the best customer service that we should be giving. Thank you if you managed to read it all.

I received a light blue faded jeans straight fit from online about less than a week ago. The pockets are small but it fits. The standard delivery was slow.

Lovely staff always puts a smile on my face when I come in there weather it’s online or in store they always make me smile

Excellent service

Great clothes at good prices. Very reasonable international delivery rates. Will definitely order from them again.

Ordered on the 2/1 and received my items on the 8/1 . Love the quality of the clothes good condition.

Have ordered online 4 times during lockdown and have never had any problems . Each time the items have arrived within 7 days . I have also always received good service in my local Peterborough Bretton store which I hope will be opening soon.

I made an online order a few days ago great, fast and reliable service.First time ordering online from this company very easy to use and confirmation my order had been made to my email address. The item arrived on time along with a text message to tell me it have been delivered.I would recommend buying from Peacocks online service and will use in the future to buy more Christmas Presents.