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House Of Fraser Recensioner

Pamela Delaney
2020-05-19 23:03:27

This my 2nd order within 2 weeks and…

This my 2nd order within 2 weeks and again another good experience no issues with order or delivery had my order within 4days of ordering. Thanks

Patricia Grimshaw
2020-05-17 11:39:12

Excellent quality items with great savings

My experience of my first order in years from house of fraser was a very positive one. I bought 5 designer ladieswear items with huge savings and a further 20% off. Delivery took a week. I am thrilled with the quality of all items and kept all of them. I've never felt such plush fabric on a dressing gown! I didn't need to contact customer service, which is mentioned as an issue on reviews on trustpilot. Personally, I would shop at house of fraser again.

sharon terry
2020-05-16 19:04:52

1 x order placed took 7 days the other…

1 x order placed took 7 days the other 2 orders came in 2 days as expected. got my polo shirts new as expected. I could see there was bad reviews in the virus period. But my last 2 orders arrived perfect, confirmation email, tracking number. Happy with the service after being seriously concerned after bad reviews.

Yasmin Brown
2020-05-15 19:38:06

I saw all the negative reviews and was…

I saw all the negative reviews and was a little scared about my order. However, it had already been placed, so there was little I could do about it. Thankfully, my order arrived within 6 days for standard delivery. emailed HOF about a tracking number and someone got back to me the next day.

Pamela Delaney
2020-05-15 12:45:48

Good experience

I bought 2 items and 4 days later recieved my items with no issues i used standards delivery and was also updated by HOF all the way my experience was good and i have reordered items again today so hopefully 2nd time the same. Thanks

Michala Blahova
2020-05-14 13:08:26

Going extra mile

I recently bought few items online and wasn't sure if to keep them both. Then I contacted the customer service and Chris helped me with my decision. Happy customer.

Lorianna Tabone
2020-05-14 12:37:11

Excellent service

My order was perfect it arrived in 4 days and I am very satisfied. Would definitely buy again from house of fraser

Cliona Ní Ghríofa
2020-05-12 17:18:53

Fantastic Service

Hi House of Fraser,I just would like to thank you so much for my order. I ordered my clothes on Thursday night and they arrived in Ireland on Tuesday. When I was ordering, I was terrified that my order would never arrive because of the bad reviews, however it came promptly and the clothes are of excellent quality. All items were the correct size and fit perfectly! Will definitely be shopping online with you again.Many thanksCliona

2020-05-12 15:36:10

Excellent recent experience with House…

Excellent recent experience with House of Fraser online. Ordered Gant clothing Saturday night with 20% off - delivered yesterday (Monday).

2020-05-11 21:25:33

Best online experience I’ve had

I saw all these bad reviews the other day and was scared when I made my order. I ordered for next day delivery. I got a confirmation email straight away. And then my order came the next day. I was so pleased with the experience I placed another order the next day and all my items came again the next day. I would recommend house of Fraser. The sale and the discounts they have on at the moment are unreal too !!!

2020-05-09 15:55:51

Don’t be afraid

I ordered 2 items last Friday from the UK to Ireland and they arrived in perfect condition the following Thursday. There are an awful lot of negative comments here, but I had a great experience.

Julie Waddington
2020-05-07 09:28:52

Ordered a Bracelet on next day…

Ordered a Bracelet on next day delivery, ordered at 4.50pm and I had it in my Possession at 1.15pm the day after, well done HOF

Valentina Forizs
2020-05-07 08:59:01

Everything perfect

I never write reviews but i have to , cause i saw a lot of bad ones and to be honest i was vey scared , but i ordered two items yesterday and i choose the next day delivery and it came now at 9:45 , i received from them 3 emails in time , and the items looks perfect . They give a hanger with the t shirt i ordered from the same brand . I will order more in future . Thank you HOF.

2020-05-07 08:37:08

I have placed 2 orders with House of…

I have placed 2 orders with House of Fraser in the last 3 weeks (during the Covid epidemic) Both orders came late (about 3 days) which is fully understandable during these times. Everything was exactly as described. I got all my items (7 of them!) I'm guessing I was lucky or everyone else just really unlucky? Dont understand the awful reviews. I did not return anything so maybe thats where theres issues.

Janet Gibbon
2020-05-06 16:30:18

Excellent Service

Must admit I was reluctant to order after reading the reviews. I ordered a Coach bag 5th May paying for next day delivery. I received prompt email of confirmation of my order and next day tracking information from Hermes. Parcel was delivered today 6th of May at around 3pm and I am delighted with my purchase. Well done HoF.