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Security Warehouse Voucher Codes & Promo codes UK September 2020

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Security Warehouse Reviews

Ian Calderbank
2020-03-10 09:21:41

good pricing

good pricing, genuine pyronix products, quick shipping.

Grumpy, that's what my grandkids call me
2020-01-13 16:11:38

Excellent Service.

I order some bits for delivery a few days before Christmas, and they were dispatched in good time, but the 'courier' seemed to like driving around all day with the parcel, for a couple of days. The result was an obviously damaged box, and partly damaged contents.Security Warehouse were SUPERB in sorting out the mess, with excellent online chat, and follow-ups. Unlike the courier company's online 'chat', which was a complete insult to the intelligence of a flea, let alone a customer.Thank you to all the team at SW, but my experience with the courier ...

David Smith
2019-10-07 18:05:01

No questions asked.

I had a small problem with an alarm panel that I purchased from Security Warehouse.They very efficiently organised a complete swap including the delivery.I would not hesitate to recommend them to any alarm installer.

Robert Sharpe
2019-09-30 12:00:27

Faulty product change

Faulty product changes ok. Shame about the time it takes to get through on webchat and online contact.

Steve McPhie
2019-09-12 16:06:20

Excellent service from initial enquiry through to on time, prompt delivery.

Excellent service from initial enquiry through to on time, prompt delivery.Kit is not only well priced, but available 'off the shelf' which is often more important than price.I have now opened an account and shall be using Security Warehouse as my preferred supplier after being let down many times by other suppliers who over promise and under-deliver.

PJ
2019-08-01 10:10:00

I'm not usually one to write reviews…

I'm not usually one to write reviews however i feel i must.Whilst i wasn't initially that impressed with the delivery timescale (they do say it takes 4-5 days to ship goods) - which to me probably means they are simply taking the order from you, ordering the goods on their supplier - waiting for it to be delivered and then sending to you. From my point of view these guys had the cheapest price on the net so i was happy to wait - That said, it only actually took them 2 days. (Placed order late on Friday - They delivered Wednesday)..Following on from the order i had 2 products which were delivered damaged - which then had to be replaced multiple times.. When this happened they had the goods in stock and delivered and collected next day!? Not sure how they did this but was great.Amy in customer service is brilliant and always easy to communicate on chat. I'll use them again for sure..Would be nice to have some additional delivery options but you do know you get awesome service with DPD.

Miguel Gonçalves
2019-06-28 10:40:36

The Security Warehouse team was great…

The Security Warehouse team was great merging 3 orders and allowing me to use my own courier to pick up my order.

Steve Brown
2019-06-17 21:47:28

Great company and good prices

Great company and good prices. However slow at despatching orders.

Lukasz
2019-04-17 08:44:05

Amazing customer service

Amazing customer service! My experiences have never been so positive. They won my heart!

Keith Smith
2019-04-10 17:08:39

Bought a Texecom system and really…

Bought a Texecom system and really pleased with the service from initial order.Communicated well, arrived quickly and even when I had to exchange one of the PIRs it was turned around in 24hrs.Didn't have to call them as they have a great online communication method where one of their team (Amy in my case) took ownership and made sure my questions were answered quickly and to my satisfaction.Would use again with question.

Brian Clark
2019-01-15 15:53:33

No Dramas, Just Great Service

Easy to deal with, do what they say and great prices. Kind of doesn't get any better?!

Adrian Rowbotham
2019-01-02 14:15:42

Strong aftersales support!

Great company, exceptional service and support, all taken care of very quickly, would definitely use again!

I.C.
2018-12-20 15:24:15

Absolutely first rate after-sales…

Absolutely first rate after-sales customer service. I had a warranty failure, and the way it was dealt with was excellent - their communication all the way through was faultless, and they swiftly arranged a swap. They even phoned me when the replacement was going to be delayed by 24 hours to let me know, and to check whether the following day would be a problem, or if I needed to change where the swap was going to be done. Can't praise them highly enough - and the prices I had paid were also extremely competitive. I will return to this shop without hesitation.

David Thomas
2018-12-06 00:35:53

Good prices, prompt delivery, great service

Bought a system which was customised and delivered as promised. I then managed to forgot the password which caused various issues, but I received very prompt and helpful directions (and a lot of patience)throughout the process of sorting out the problem.

Ilyas Kajee
2018-11-29 22:47:45

Satisfied....

Satisfied....Based on the reviews here, I was a little nervous when placing my order however, as their price on an alarm keypad was the cheapest around, I thought I'd give them a go.Unfortunately, as this was my first order with them, I couldn't have a different delivery address to the billing address which is what I had done when placing the order. Within an hour of ordering, I was informed of the issue via emqil. Having used their live chat, the issue was resolved within a few minutes and was back on track. The update system on their site was informative throughout with order updates. I selected a 1 hour time slot delivery. Item arrived within 2 days of placing my order. Please with the item, pleased with the service. What more can I ask for.