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Samuel Windsor Voucher Codes & Coupons UK September 2020

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Samuel Windsor Reviews

Amyleigh Morley
2020-05-07 13:34:26

I dont normally wrote reviews but this…

I dont normally wrote reviews but this company deserves a review so basically I ordered a pair of prestige Chelsea boots on the 29th of April expected delivery 5th-6th may a few days had gone and I didn't receive a conformation email then I looked on here and seen all the negative reviews and assumed the worst so I messaged them on Facebook, Instagram and commented on a picture bashing them I then checked my junk email and seen that they had sent a conformation email literally like 5 mins after I purchased so I deleted my comment and Instagram message after feeling stupid... the shoes arrived on the 4th may so a day early my husband loves the shoes and I'm very happy with how they look.. only bad thing about this company is they take days to replie to you and the contact number for them is a chargeable one apart from that I am very pleased

DL Turbyfill
2020-04-07 10:42:41

This is an INITIAL review

This is an INITIAL review. Purchased two pair from the prestige shoes collection. Shoes were delayed in customs for inspection due to the Wuhan virus. Once released from the airport in Cincinnati I received the shoes in less than a day. Very pleased with the overall shipment and service. The shoes were very well packaged with no damage at all. Enclosed in the box is a card and a shoe horn.I own 2 pairs of leather soled Allen Edmunds. I chose a similar style in the Samuel Windsor line with rubber soles but with Goodyear Welt construction. Initial quality is excellent. I have no idea how well they will hold up but my initial impression is that they are built to the same quality standards as Allen Edmunds utilizing Italian leather and Goodyear Welt construction.I highly recommend these shoes. My only cravat is to order 1/2 size smaller than your normal size. I wear a 10-1/2 D so I ordered a 10. Width was spot on. I think they only build to a medium width. Allen Edmunds builds to different widths. If you have a wide or narrow foot I don't think these shoes would be a good option.

Ronald Andrew Stevenson
2020-03-10 12:14:21

Happy days are here again

As I was satisfied with a previous purchase I returned and bought 2 more pairs of their handmade leather shoes. Both pairs arrived promptly as advertised and I am again delighted with my purchase.

James
2020-03-09 20:08:34

Refuse to use companies who operate with Hermes until they change

I have currently got a checkout basket worth £150, but having not dealt with SW before i thought i'd check trustpilot. So glad i did. I've been hoodwinked once in the past fortnight by a company using Hermes for delivery (and hiding it until it was too late). Quelle surprise that delivery is currently MIA.The only way to get companies to stop using Hermes and their appalling service (literally never had a delivery arrive on time/not in a semi destroyed condition) is to not use the company until they upgrade.Sorry Samuel Windsor, your products looks great and are at a great price point, but nothing is worth the hassle of dealing with Hermes.Genuinely disappointed to have to abandon this sale.

bob davies
2020-03-07 16:58:34

felt I had to write after reading so many negative reviews.....

felt I had to write after reading so many negative reviews, EVERYTHING I have received from Samuel Windsor has been good value, average quality,and delivered on time, what more can you expect from a budget on-line retailer. I would recommend and use them again. Regards, Robin Davies

Paul
2020-02-25 18:53:26

Leeching money at every turn

You will pay for delivery AND returns. And you bet you'll need to return, because their shoes are larger than everyone else's by somewhere between a half and a whole size up, so they're not going to fit first try. Now all your options are crap:1. Return the shoes and end up with nothing but the delivery and return costs.2. Endure the sunk-cost fallacy and order yet more shoes to try on, suffering further postage and return costs each time.3. Call customer services on their premium-rate number, assuming your plan lets you call premium-rate numbers, and see if they can offer you a better solution whilst your call charges tick up.Whatever you do, you lose. However good a deal you think you're getting when you first purchase; you're not. You're going to get ripped off and there's nothing you can do, unless you still haven't ordered anything yet.---EDIT: Despite the above, customer service is very approachable via email. Can take up to 48 hours to get a response, but the responses are typically very good. Still not a fan of the returns process and associated costs.

Ronald Andrew Stevenson
2020-02-24 22:16:12

Happy days.

After reading some of the reviews I must somehow have got lucky. I ordered two pairs of shoes, penny loafers and a pair of Kempton classics, both pairs arrived promptly although slightly too large. I kept one pair as they fit ok with thick socks but returned one pair for an exchange of half size smaller through the returns form at my local shop. I neglected to specify a size and was contacted the following day by their customer service and a new pair were dispatched. There was some delay with the delivery which I am satisfied was due to the courier but they arrived safely and fit perfectly. After a day or so wearing them in they are now nicely moulded to my feet and are exceptionally comfortable and I look a million dollars in my lovely well made stylish all leather dress shoes. Exceptional bargain....happy days

Jonathan
2020-02-16 16:20:28

Great quality and price!

I am an avid wearer of tan brogues. I have several pairs and had been regularly buying M&S brogues which were great for walking around the large teaching hospital that I work at. Unfortunately, the cushioned soles couldn’t be repaired/replaced and my local cobbler recommended Samuel Windsor as a maker of decent quality, repairable shoes at an affordable price. I continued to buy M&S shoes for another 2-3 years. My last pair of M&S was of such remarkably poor quality that I vowed to never wear them ever again. I bought 2 pairs of Samuel Windsor shoes one being brogues, the other pair being monk straps. They are beautifully hand made, hard wearing and as good as any of my previous brogues including my pair of YSL Brogues. My only slight remark would be the “flat” “yellowy” tan shade wouldn’t be my first choice, but my monk strap shoes look $1M !! The brogues are great for work and with jeans and I wear them 7 days a week. Next on my shopping list from Samuel Windsor will be some summer footwear including some loafers and deck/boating shoes.

ehab foda
2020-02-11 11:19:00

Excellent service

I have decided to write this review because despite some of the reviews here, I personally had a very good experience. Ordered item online Sunday night and arrived Tuesday morning by courier (without having to pay additional delivery charge). Item arrived extremely well packaged, not creased and the quality is a lot better than what I expected. Good value for money and will definitely order again.

Philip Hill
2020-02-04 14:30:04

Good shirts but really extraordinary…

Good shirts but really extraordinary and excessive packing: why do 3 shirts have to be packed in 7 large plastic bags, plus so much card, tissue and plastic clips? The planet cannot cope. Take responsibility for the eco damage that your excessive packaging causes. You and your customers do not need 7 bags for 3 shirts, nor does the planet.

Jem Bo
2020-01-26 22:28:27

Always a good experience

Ordered several pairs of shoes from Samuel Windsor and always been a good fit, good quality, and delivered in good time.Been reading some of the negative reviews and can't believe some people are putting their negativity down to Samuel Windsor. I mean, Hermes left the parcel in a bin, and it wasn't even your bin? Is that SW's fault? Packaging was damaged on arrival? Get real. It's the fault of the courier surely?Shirt shrank after a wash? Did you follow the washing instructions properly?Credit where it's due. Never had a bad experience with SW.

Ivo Prugers
2020-01-25 18:36:30

Mule.

I ordered leather slippers. Have no problems at all! Good quality, fast shipping!

William
2020-01-18 13:43:45

A brilliant surprise

I ordered the overcoat and then read the reviews. Wrong way round, I know, but that's what usually happens. Sometimes it turns out OK sometimes not.This time it worked. Far from the negative reviews on here my coat arrived two days after ordering. It was beautifully packed with it's own coathanger. The quality, for the price, is superb and it fits perfectly (I'm tall and tubby so that doesn't happen a lot).I am absolutely delighted with my purchase and the service. Would recommend to anyone and won't hesitate to buy from Samuel Windsor again. Brilliant.

Jacob Fryer (Apple)
2020-01-18 12:54:31

Very pleased with my order

Very pleased with my order. My shoes are beautifully packaged and most importantly well made and premium looking.Delivery was fantastic only taking 24 hours to arrive. Thanks guys

Elle
2020-01-17 20:10:37

wedding suits - excellent value & quality

Ordered suits for our wedding from this website prior to actually reading the reviews. Read the reviews and was so worried about what type / quality of items we would receive as well as the postage timings. However how wrong we were ... the items arrived extremely promptly and quality amazing . Absolutely amazed at the quality of the items considering the price! If I had read these reviews prior to ordering I probably would have not ordered, but so so pleased can not recommend them enough! Brilliant prices for such good quality!No faults at all100% satisfied