Opodo Коды ваучеров и ваучеры июль 2022

None ..........

Honestly had such a bad experience with other agents. False information, head set “problems” and “putting on hold and not coming back to us”. This man was the only one who was prepared to help. He was amazing. Promotion worthy.

Thank you Opodo for authorising the refund on the now cancelled flight. Indushree from Opodo Customer Service Team was extremely patient and professional - thank you Indu.

I had a long wait to speak to someone today. It was particularly difficult to find how to actually speak to a real person, I have previously tried email and the telephone number none of which worked. Today after a 2 hour wait I got to speak with Rahul, He was very understanding and after explaining my personal circumstances he has applied for a refund in my behalf. It would have been so lovely if I had had Rahul at the start of this journey into seeking a refund

Since we’ve been using Apodo, we have enjoyed affordable holidays. Much appreciated

I spoke to Rohit about a refund for cancelled flights and he could not have been more helpful. Very courteous and polite.

Great service, Deepak was patience and competent in answering all my questions. This calm approach was needed as I was unsure what would happen to my flight booking during COVID-19.

She is very helpful. Understand her job and very efficient.

Shah was very helpful 5/5 stars!-looked into my question about eligibility for flight refund, advised me I was to be put on hold for a few minutes and rechecked with me during this period.Confirmed eligibility for refund and how that process was to happen, thanks, I cannot fault my service from Shah.I however believe prior to this call Opodo should have informed me about the possibility of a refund from my airline(due to Covid) rather than just sending me emails to apply for flight vouchers as the only option available to me. I had to find the refund option out myself and then approach Opodo-as my travel agent I think this should have been the other way round.I also would like Covid information regarding options for changes to holidays (due to Covid) and links to be readily accessible on the Opodo website-there is still no such information readily and obviously available-It is quite hard work and time consuming navigating your website.I would also request a Covid refund option available on the telephone-there is an option to claim vouchers but no refund option-I used 'any other issue' , option 7 to get through (the last option). There was no specific phone option to use for what I would imagine is significantly increasing your call volume

Very quick and easy service for a refund. Norbu was very helpful and kind and sorted out my issue immediately.