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Destination2 Voucher Codes & Coupons UK September 2020

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Destination2 Reviews

Nicola Hole
2020-05-19 18:32:11

Cancelled holiday

Contacted Destination 2 to try and re-arrange our booking for August 2020. Unable to book for next year due to the flights not being released yet, but the credit deposit has been placed on our account. Took several days for a reply but happy with the outcome. Hopefully we can book in October. Thank you Selina.

lisa Wood
2020-05-19 17:40:32

Had a fantastic service from…Nadine

Had a fantastic service from Destination2. My plans have unfortunately been changed due to Covid 19 so I had to change my booking for a hotel and airport transfers in Toronto. It was originally done online but as I needed to change plans I received a call from a lovely lady called Nadine. She was extremely helpful and made things a lot easier for me. She changed all my booking for me and it was great to speak to someone in person. Would definitely recommend.

Alex Lodge
2020-05-19 16:31:18

Extremely helpful agent GB205

Our agent at Destination 2 has been excellent in helping navigate through issues I had with my booking which was for our honeymoon. In these challenging times for all it has been greatly appreciated how our agent has helped us through various issues we’ve had. The fact that they have been proactive throughout, when other companies have been the complete opposite, is highly commendable. We will certainly be looking to use them again. GB205 Thanks very much.

Mr. Smallman
2020-05-19 14:31:24

Mathew was really helpful.MM1887

Mathew was really helpful when rebooking our cancelled Easter holiday. Our trip next Easter was at the same price as this year. Thanks Matt for a stress free transaction.

Aidan Wood
2020-05-19 11:45:58

I’ve had the worst and best service…

I’ve had the worst and best service from this company in the last 6 weeks. To start with, I had no response to 4 emails sent over 4 weeks and was livid. The phone lines were closed and the sole email I had from the company had very poor information.Then I got through to Kelly Bateman, without doubt she’s rescued the backside of D2 with her helpful and expert manner. After bearing the brunt of all my frustrations when I got through, she apologised, talked me through all my options and has been exemplary in her service over the last 10 days working hard on all the variations I asked for. I’ve now rebooked my holiday as a package and will 100% go to Kelly for future holidays.It is clearly a challenging time but D2 management need to communicate much better with their customers and at the very least ensure the ability to respond to emails.Kelly - big thank you and hope D2 management recognise you for all your great service!

Steve
2020-05-19 09:11:29

Booked To go to Dubai end of August…

Booked To go to Dubai end of August with my family and the agent Llewys Benbow was outstanding. He knew the hotels, responded quickly to emails and gave good advice. Will definitely book through him and destination2 again.

Rachael Smith
2020-05-18 18:43:19

Great customer service

I was worried about the impact of the Coronavirus on our upcoming holiday but after speaking with Nadine at destination2 I felt much better. She guided me through my options and rang us back outside of hours to make sure that our problem was dealt with. Brilliant service alongside friendly and helpful :)

Robert M
2020-05-18 17:38:07

Nadine NE137

Nadine NE137Destination2 have been very helpful from the initial enquiry and booking including during the challenging COVID-19 period where Nadine was a great assistance.

shabana suleman
2020-05-18 15:11:49

MM1887 I had Matthew deal with my…

MM1887 I had Matthew deal with my booking He is kind helpful and lovely and quickly solved my issues without any problem I always book with destination2 and when I do next year will definitely be asking Matthew to book my holiday package for me he is a credit to destination2 and they should be proud to have such a lovely kind helpful employee thank you Matthew

Rachel Jackson
2020-05-18 11:43:28

Received excellent service from Matt…

Received excellent service from Matt MM1887 whilst booking our holiday of a lifetime for next year. Even after deposit paid and holiday agreed he went above and beyond to apply extra discounts to remain competitive. He has always responded promptly by phone and/or e-mail and has reassured us he will continue to help us with any queries at all leading up to our holiday.

Tay
2020-05-15 18:10:25

Great experience NE137

Very helpful as had to postpone our honeymoon for the following year. Sorted everything out for us

Ani
2020-05-15 17:19:13

Excellent LB1805

Like many others, our holiday was cancelled due to CV19, we were kept up to date by Destination2 and then issued a voucher to be booked by 31/12/2020. We have since rebooked with Llewys (LB1805) and transferred the full credit note to a new holiday. Llewys explained to us all the details of what we required should there be another situation similar to this. My requests were quite demanding and Llewys was very patient and very informative, he knew our destination well and was able to give us expert advice. He patiently made all the changes we needed and have now booked an amazing holiday with all the extras thanks to Llewys. Llewys your advice was invaluable when deciding on the holiday and thank you for going the extra mile.

Debra Clark
2020-05-15 16:42:03

Had to change dates and hotel for…

Had to change dates and hotel for holiday. Very helpful and efficient Many thanks

Grace
2020-05-15 14:48:22

Absolutely fantastic speedy service…

Absolutely fantastic speedy service from Nadine to change my holiday to next year due to Coronavirus, couple of hours & it was all changed with no problem. Ist class service, thank you so much.

lilli
2020-05-15 14:45:21

Highly recommend

We have just booked a trip with Llewys to Dubai and I couldn’t recommend him enough! Very happy with the service and would defo book via him again!